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Please contact us if you have any questions on availability, policies or anything else!
Email: sales@bladeseller.com

Please don't contact us about appraising your sword, we don't do that.

If you are outside of the continental US please click here to request a shipping quote BEFORE you order. Let us know your full address, phone number and the product(s) you wish to order... You can order and pay without contacting us first, but we will then email you to let you know how much more you will owe for shipping before we can send the product. The shopping cart is set up for US shipping rates, so it won't charge enough for shipping if you are outside of the US.

How to pay:
We accept Western Union wire transfers, Postal Money Orders by mail and credit cards (MasterCard, Visa, American Express or Discover Card) through the reliable and free service of PayPal (which is now owned by eBay). Our PayPal account is listed under the user ID of bladeseller@hotmail.com.  We prefer doing business with PayPal customers who have confirmed their address.

Here is how PayPal works:  
1. Sign up for a PayPal account (it's free to sign up and free to send money!)

Have questions about PayPal? Go to their Help section to get more information....

2. After you have signed up for a PayPal account, all you need to do is add your credit card or debit card to your PayPal account, go to the "Send Money" tab, and enter our email address as the payment recipient, bladeseller@hotmail.com, as well as the amount of the payment. You can also use your PayPal balance or your checking account to fund your payment. 
New Mexico residents must pay sales tax on all purchases.

Official PayPal Seal

What if you are outside of the US
If you are outside of the US and PayPal cannot confirm your address, you will have to pay with Western Union


Why must I use PayPal?
PayPal is one reason we can offer our merchandise at such a low cost. We don't want to raise our prices just to accommodate more expensive payment options, like taking credit cards via a pricey merchant account through a bank.

Returns
You must contact us first for a return RMA# before returning the item, or it will not be accepted.
There will be a 15% restocking fee on all returned merchandise within 30 days of the purchase. Shipping charges both ways are also the responsibility of the customer returning merchandise. All merchandise must be returned within 30 days of purchase, in new condition and it their original packaging or returns will not be accepted. 

Due to different procedures by carriers, merchandise damaged in transit will be handled on a case by case basis. Please email us with a description of the damage. We will contact you on procedures for replacement and return of the merchandise. For faster response please use email whenever possible.

Cancellations
You may cancel your order after you have already paid, as long as the item has not shipped yet. Contact us by email or phone and we will let you know if there is still time to cancel, and if the item has not shipped yet, we will refund your money through PayPal, less the PayPal fee. If the item has shipped, you must follow the above Returns policy, including the RMA# and restocking fee. If the item was a pre-order, be aware that the order was placed expressly for you meaning the item was ordered and held for you according to your place in line. It can be cancelled at anytime, however, if you cancel after it has been shipped to us, your refund will be less the 15% restocking fee and shipping paid.

Restrictions and Legal Notices
By placing orders on this site you are attesting to the following:
1. There are no federal, state or local laws prohibiting you from purchasing the items ordered.
2. You are of legal age or have parents permission to order these items.
3. You are the owner of or have permission to use your method of payment.
4. We require your billing and shipping address to be the same for security reasons.

Legal Disclaimer for purchases of knives, swords and all other weapons from us
It is your responsibility, NOT OURS, to ascertain, and obey, all applicable local, state, and federal laws in regard to the possession and use of this item. If you are in doubt, consult your local and state laws before purchasing. Absolutely no weapons sold to minors! By placing an order, you certify that the weapons purchased will be used in a lawful manner, and that you are of legal age. BladeSeller will not be held liable for the misuse of this item. By submitting an order to purchase, you agree that you are in compliance with your local and state laws and are legally able to purchase this item. BladeSeller shall not be held responsible for any non-compliance with these laws. Furthermore, BladeSeller does not take any legal or financial responsibility if authorities confiscate this item or hold you legally at fault for receiving or owning this item.

Back-Orders
Out of stock items may be placed on back-order if requested. Please indicate if you wish to have item placed on back-order. Out of stock items usually take about two week or so to be filled.

Shipping
Shipping charges are based on the amount ordered, usually $20 per item or more, depending on weight and size.
We require your billing and shipping address to be the same for security reasons.
We try to ship all orders as soon as possible. However, when unable to ship the same day we will ship the next shipping day. Shipping days are days our carriers accept shipments. Saturdays, Sundays and holidays taken by our carries are not considered shipping days. If Saturday delivery or special shipping is required, please email us and we can try to arrange it at your cost. UPS Saturday Delivery has additional charges. All direct and drop shipments are generally heavy and will be shipped by our suppliers' normal method.

Privacy and Confidentiality
Your privacy is very important to us. We follow these strict guidelines:

1. All personal information transmitted to PayPal is encrypted and protected by their secure server.

2. Any information gathered by us is use strictly for the purpose of processing and shipping your order. This information is not passed in any form to any other parties other than for these purposes. We will never sell your info to anyone for any reason.

3. Any records maintained are for the specific purposes of maintaining your order. No credit card information is received by or maintained by us from online orders. In the event we process your order using a method other than PayPal, your credit card information received by mail, FAX or phone is destroyed after processing unless requested, by the you, to be maintained for processing future orders.

Thanks for shopping with BladeSeller

Copyright © BladeSeller, 2014